Administrative Customer Service
Position description:
We are a stock transfer agent and financial service provider for public and private companies. We are looking to fill a position for a stock transfer specialist. This position will mainly involve answering phones, processing of stock transfers, mailings, and administrative. The position is full time, Monday through Friday, 9:00 AM – 5:00 PM. This is a dynamic business and fun atmosphere with endless amounts to learn.
Specific duties and responsibilities:
- Provide customer service to shareholders
- Process stock transfers on a daily basis
- Daily mail processing
- Filing documents in the office and other office administrative tasks including mailings.
- Answer phones provide customer support.
Qualifications:
· Excellent communication skills, written, phone and some client facing
· Must have proven track record at providing exceptional customer service with prompt responses to client inquiries
· Able to efficiently complete and manage multiple tasks without supervision
· Reliable team player with ability to work after hours when required
· Quick learner
· Problem solver, detail oriented - able to take the head of a complex project when needed
· Responsible - the type of student that never failed to complete their homework in school
· Securities firm experience is a plus.
· Customer service experience (2-3+ years) preferred
Are you authorized to work in the United States?